Introduction

At RDM Insight, we strive to provide a seamless experience for our users. This Refund Policy outlines the terms under which refunds may be requested and processed. By using our platform, you agree to these terms.

Eligibility for Refund

Refunds are applicable in the following scenarios:

• If you were charged incorrectly due to a technical error on our platform.
• If you cancel your subscription within the trial period.
• For any double or duplicate charges.

Non-Refundable Cases

Refunds will not be provided under the following conditions:

• After the subscription period has started and no cancellation was initiated during the trial period.
• If the platform services were used as intended without any technical issues.
• If the user fails to cancel the subscription before the renewal date.

How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team through the Contact Page.
• Provide details about the issue, including the transaction ID and a brief explanation.
• Our team will review your request and respond within 5-7 business days.

Processing Refunds

If your refund request is approved:

• The amount will be credited back to your original payment method within 7-10 business days.
• You will receive an email confirmation with the refund details.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be communicated through this page. Continued use of the platform after updates signifies your acceptance of the revised policy.

Contact Us

For any queries regarding this Refund Policy, please reach out to us via the Contact Page.